Premium Shared Hosting FAQ

Name: Faster WooCommerce Performance and Enterprise-Level Security
Item: Premium shared hosting
Rating: 4.8
Author: Cloudoora Oy

Question 1

Q1: What is NVMe SSD shared hosting and how is it different from regular shared hosting?

Accepted Answer

A1: NVMe (Non-Volatile Memory Express) SSD shared hosting uses drives connected over PCIe rather than the older SATA interface. This produces read speeds above 3,500 MB/s compared to approximately 500 MB/s for standard SATA SSDs, and reduces storage access latency to under 0.1ms. In practical terms, this means faster database queries, quicker PHP execution, and better site performance under concurrent traffic — all without upgrading to a VPS or dedicated server.

Question 2

Q2: Can I host multiple websites on a single shared hosting plan?

Accepted Answer

A2: Yes. The Starter Plan supports up to 10 websites, the premium Plan up to 25, and the Ultimate Plan host unlimited all managed from a single cPanel account. Each website receives its own directory, database, email accounts, and free SSL certificate.

Question 3

Q3: Can I scale my NVMe shared hosting plan month to month?

Accepted Answer

A3: All plans are available on 12-month, 24-month, and 36-month billing cycles, with the best per-month pricing on the 36-month term. Upgrades between plans — from Essential to Business or Business to Commerce — are available at any time without server migration, file transfers, or downtime. Existing files, databases, email accounts, and cPanel configurations are preserved through any plan upgrade.

Question 4

Q4: Is shared hosting suitable for WooCommerce and ecommerce stores?

Accepted Answer

A4: The Commerce Plan is specifically configured for ecommerce workloads, with higher entry process limits (180 nPROC), 90 MB/s I/O allocation, advanced WAF rules, and DDoS mitigation. For WooCommerce stores at moderate traffic volumes, it provides a cost-effective alternative to a full VPS. Free SSL certificates automatically cover all checkout and payment pages, and daily backups ensure order data is always recoverable.

Question 5

Q5: What security features are included with premium shared hosting?

Accepted Answer

A5:  Every plan includes a Web Application Firewall (WAF), network-level DDoS mitigation, daily malware scanning with automated alerts, free lifetime SSL certificates for all hosted domains, and automated daily backups with 14-day retention. The Commerce Plan adds a 3-layer backup system with 30 GB of dedicated external backup storage.

Question 6

Q6: How do automated backups work and how do I restore my site?

Accepted Answer

A6: Daily backups run automatically on all plans and are stored on isolated backup infrastructure separate from the primary server. Retention runs 14 days. You can restore your entire site or individual files and databases directly from cPanel’s backup manager — no support ticket required.

Question 7

Q7: can I manage from cPanel?

Accepted Answer

A7: From cPanel you can manage domains, subdomains, email accounts, MySQL and MariaDB databases, FTP accounts, file permissions, PHP version settings, cron jobs, SSL certificates, and backups. Softaculous is integrated for one-click installation of WordPress, Joomla, Drupal, Nextcloud, Ghost, and 400+ additional applications.

Question 8

Q8: Is there SSH access and Git support for developers?

Accepted Answer

A8: Yes. All plans include SSH terminal access, Git repository support, and WP-CLI for WordPress command-line management. PHP version switching and custom php.ini configuration are also available through cPanel. This makes Cloudoora shared hosting suitable for developers who require professional deployment workflows without VPS management complexity.

Question 9

Q9: What is the uptime guarantee?

Accepted Answer

A9: Cloudoora guarantees 99.99% uptime — equivalent to less than 9 hours of potential downtime per year. The infrastructure runs on redundant server clusters with automated failover, so no single hardware failure can take your site offline.

Question 10

Q10: What does the 30-day money-back guarantee cover?

Accepted Answer

A10: The 30-day money-back guarantee applies to all shared hosting plans. If you are unsatisfied within the first 30 days of service, you can request a full refund with no questions asked. This makes it risk-free to test the platform before committing long-term.

Specification	Starter	Premium	Ultimate
Website	১০টি	২৫টি	Unlimited
Storage	৩০ GB NVMe SSD	৫০ GB SSD	১০০ GB SSD
RAM	৩ GB	৩ GB	৩ GB
CPU	২ Cores	২ Cores	২ Cores
Entry Processes	১২০ / ১৮০ nPROC	১৫০ / ২০০ nPROC	১৮০ / ২৫০ nPROC
IO Speed	৭০ MB/s	৯০ MB/s	৯০ MB/s
IOPS	৪০ MB/s	৬০ MB/s	৬০ MB/s
cPanel	✓	✓	✓
Free SSL	✓	✓	✓
Unlimited Bandwidth	✓	✓	✓
Extra Backup Storage	১০ GB	২০ GB	৩০ GB

Premium Shared Hosting-এর Technical Specifications